tjbat Frequently
Asked Questions

Creating a tjbat account takes under three minutes — visit the tjbat Login page, click the registration option, and fill in your mobile number, a secure password, and your date of birth. You will receive a one-time verification code via SMS to confirm your number. Once confirmed, your account is active and you can make your first deposit immediately. All players must be 21 years of age or older to register. Providing false date-of-birth information is a violation of our Terms & Conditions and will result in permanent account suspension.

tjbat requires a government-issued photo ID and proof of your payment method before processing your first withdrawal. Accepted identity documents include your National ID card (NID), passport, or driving licence. For payment verification, a screenshot of the bKash, Nagad, or Rocket account registered in your name is sufficient. Documents are typically reviewed within 24 hours. Submitting clear, unedited images speeds up the process significantly — blurry or cropped documents are the most common cause of delays.

You can reset your tjbat password instantly from the Login page by clicking "Forgot Password" and entering the mobile number linked to your account. A reset code will be sent via SMS within 60 seconds. Enter the code, set a new password of at least eight characters, and you are back in. If you no longer have access to the registered mobile number, contact our support team at [email protected] with your account details and a copy of your NID so we can verify your identity manually.

No — each player is permitted to hold exactly one active tjbat account. Creating duplicate accounts is a violation of our Terms & Conditions and will result in all associated accounts being permanently closed and any pending balances forfeited. If you believe a duplicate account was created in your name without your knowledge, contact our support team immediately. A single account protects you too — it ensures your transaction history, bonus eligibility, and responsible gaming limits are tracked accurately in one place.

To permanently close your tjbat account, send a written request to [email protected] from the email address associated with your account, with the subject line "Account Closure Request". Before closure is processed, any remaining real-money balance will be refunded to your verified payment method (bKash, Nagad, or Rocket), provided all wagering conditions have been met. Active bonus funds are forfeited upon closure. If you are closing your account due to gambling concerns, we recommend activating a self-exclusion instead — it provides the same protection while preserving your options for the future.

bKash deposits on tjbat are credited to your account within seconds under normal conditions — typically under 60 seconds after your bKash transaction is confirmed. To deposit, go to the Cashier section, select bKash, enter the amount, and follow the on-screen payment instructions using your bKash app or USSD (*247#). If your deposit has not appeared after five minutes, check that the transaction reference number in your bKash app matches the one shown on the tjbat deposit screen, then contact support with that reference number for a manual review.

The minimum deposit on tjbat is ৳200 BDT for all supported payment methods including bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳500 BDT. There is no upper limit on deposits, though very large transactions may trigger an additional identity verification step for security purposes. Withdrawals above ৳50,000 BDT in a single transaction may require enhanced verification. These thresholds are designed to keep the platform accessible to casual players while maintaining the security standards that protect every account.

Withdrawals to Nagad and Rocket are processed within 1–4 hours for verified accounts during standard business hours in Bangladesh (BST, UTC+6). Most withdrawals are completed faster — tjbat aims to process the majority of requests within 30 minutes during peak hours. If your KYC verification is still pending, your withdrawal will be placed on hold until verification is complete. Withdrawals submitted between midnight and 6:00 AM BST may take slightly longer due to reduced processing capacity, but will be completed before noon the same day.

tjbat does not charge any platform-side fees on standard deposits or withdrawals. The amount you deposit and the amount you withdraw are processed at face value in BDT with no deductions applied by tjbat. However, your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges — these are outside tjbat's control. Check the fee schedule in your bKash or Nagad app before transferring. Dutch-Bangla Bank (Rocket) users should verify their daily transfer limits to avoid transaction failures on larger amounts.

Yes — tjbat supports bank transfers from major Bangladeshi banks including BRAC Bank, Islami Bank Bangladesh Limited (IBBL), Dutch-Bangla Bank, City Bank, Sonali Bank, and others. Bank transfer deposits typically take 2–6 hours to be credited depending on your bank's interbank processing schedule. To initiate a bank transfer deposit, select "Bank Transfer" in the Cashier section, note the tjbat receiving account details displayed, and complete the transfer from your online banking portal. Always include the unique reference code shown on the deposit screen — without it, matching your transfer to your account is significantly delayed.

tjbat offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and all Bangladesh Tigers international fixtures. Available markets include match winner, top batsman, top bowler, total runs (over/under), first innings score, method of dismissal, toss winner, and in-play live betting on ball-by-ball outcomes. BPL matches typically have 30–50 markets per game. Odds are updated in real time during live matches. Bet settlement follows the official match result as declared by the governing body — no third-party sources are used.

RTP (Return to Player) is a percentage that describes how much of all wagered money a slot game statistically returns to players over a very large number of spins. For example, a slot with 96% RTP will return ৳96 for every ৳100 wagered on average — the remaining 4% is the house edge. tjbat's slot library features games from providers like Pragmatic Play, NetEnt, and Microgaming, most with RTPs between 94% and 97%. RTP is a long-term statistical measure and does not predict individual session outcomes. Each spin's result is determined by a certified Random Number Generator (RNG).

tjbat's live casino games are powered by certified providers including Evolution Gaming and Ezugi, whose studios operate under strict fair-play auditing frameworks. All live dealer tables — including Live Roulette, Live Baccarat, Live Blackjack, and Andar Bahar — use physical dealing equipment filmed by multiple cameras in real time, meaning outcomes cannot be manipulated by software. Game histories are logged and available for review in your account activity section. tjbat itself does not operate live dealer studios — it connects players to certified third-party platforms, providing an additional layer of independent oversight.

Yes — tjbat is fully optimised for mobile browsers and does not require any app download. The platform runs smoothly on Android and iOS devices through Chrome, Safari, and other modern mobile browsers. All game categories — cricket betting, slots, live casino, and fishing games — are accessible from your phone's browser at the same quality as the desktop experience. Simply visit tjbat.onl in your mobile browser, log in, and play. If you experience performance issues, clearing your browser cache or switching to a Wi-Fi connection typically resolves them.

If a cricket match is officially abandoned, cancelled, or has no result declared by the governing body, all pre-match bets placed on that game are voided and your stake is returned in full to your tjbat account balance within 24 hours. For in-play bets placed after the match started, settlement depends on how many overs were bowled — markets that reached their natural conclusion (e.g., first-innings total with 20 overs completed) are settled normally, while unresolved markets are voided. Reduced-overs results under the DLS method are treated as official results. Match-specific rules are displayed on each event's betting page.

The tjbat welcome bonus matches a percentage of your first deposit up to a maximum BDT amount — the exact offer is displayed on the promotions page at the time of your registration. To release bonus funds as withdrawable cash, you must meet the wagering requirement: the total amount of real-money bets placed must reach a specified multiple of the bonus amount (for example, a 20x wagering requirement on a ৳1,000 bonus means you need to place ৳20,000 in qualifying bets before the bonus converts to real cash). Only bets placed with real-money funds count toward wagering. Bonus funds are used only after your real-money balance is exhausted.

Free spins awarded as part of a tjbat promotion do carry wagering requirements unless the specific promotion explicitly states "wagering-free" — always check the individual promotion's terms before claiming. Standard free spin winnings are credited as bonus funds and must be wagered a set number of times (usually between 20x and 40x) within a defined expiry window (typically 7 days). Free spins are only valid on the specific slot games listed in each promotion. Unused free spins expire automatically at the end of the promotional period and cannot be transferred or exchanged for cash.

Yes — tjbat runs seasonal promotions tailored to the Bangladeshi calendar, including enhanced cricket betting odds and deposit bonuses during the Bangladesh Premier League (BPL) season, special reload offers during Eid ul-Fitr and Eid ul-Adha, and festive promotions around Pohela Boishakh (Bengali New Year). These limited-time offers are announced on the tjbat promotions page and sent to opted-in players via SMS notification. To receive promotional alerts, ensure your marketing preferences are enabled in your account settings. Seasonal promotions have their own specific terms and expiry dates.

Bonus funds cannot be withdrawn until the full wagering requirement has been met. If you attempt to withdraw while an active bonus is attached to your account, you will be given the option to either wait and complete the wagering, or forfeit the bonus entirely and withdraw only your real-money balance. Forfeiting a bonus is immediate and irreversible — the bonus and any associated winnings generated from it are removed instantly. Your real-money balance remains unaffected. If you are unsure about the wagering status of your current bonus, check the "Active Bonuses" section in your tjbat account dashboard.

tjbat uses industry-standard 256-bit SSL encryption on all connections between your device and our servers, meaning your personal data, payment details, and account credentials are protected against interception. Player funds are held separately from operational funds, providing an additional layer of financial protection. We do not sell or share your personal data with third parties for marketing purposes. Our platform is certified for fair play by independent auditors who verify that game outcomes are determined by a certified Random Number Generator (RNG). For a full breakdown of our data practices, see our Privacy Policy.

The minimum age to play on tjbat is 21 years old — this is a hard requirement with no exceptions. Age is verified at registration via date-of-birth declaration and again during the mandatory KYC process, where a government-issued ID (NID, passport, or driving licence) is checked against your registered profile. If a player is found to be under 21 at any point, their account is immediately suspended, all funds are withheld, and the matter is escalated to our compliance team. tjbat also encourages parents to use parental control software to prevent underage access to the platform on shared devices.

You can activate self-exclusion instantly from your tjbat account under Settings → Responsible Gaming → Self-Exclusion, with options ranging from 1 week to permanent exclusion. Once confirmed, your account is locked immediately — you cannot log in, place bets, or receive promotional communications for the duration of the exclusion. Self-exclusion is irreversible for the chosen period; there is no early cancellation. You may also request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request". Additional tools available include deposit limits, loss limits, time-out periods, and session reality checks — all described in detail on our Responsible Gaming page.