Responsible Gaming
at tjbat
Gambling is entertainment — and at tjbat, keeping it that way is one of our most serious commitments. This page outlines the tools, policies, and resources we provide to help every player in Bangladesh maintain healthy habits and stay in control of their gaming experience at all times.
How tjbat Supports Responsible Play
Every feature on this page is available to all registered players at no cost. We believe responsible gaming tools should be easy to find and even easier to use.
Set a daily, weekly, or monthly cap on how much you deposit into your tjbat account. Once a limit is active, it cannot be increased for 72 hours — giving you a built-in cooling-off window before any upward adjustment takes effect.
Request a voluntary self-exclusion for a period of 1 week, 1 month, 3 months, 6 months, or permanently. During exclusion your account is locked, bonuses are suspended, and all marketing communications are stopped immediately.
Need a short break without a full self-exclusion? A time-out pauses your account for 24 hours, 48 hours, or up to 7 days. You can activate a time-out instantly from your account settings at any time.
Configure periodic on-screen reminders that display how long you have been playing in the current session. Reality checks appear at intervals of 15, 30, or 60 minutes and give you a clear opportunity to pause and reflect.
Set a maximum amount you are willing to lose within a given time frame. Once your loss limit is reached, play is automatically suspended for the rest of that period — regardless of your remaining account balance.
Access a full record of your session history, bet activity, wins, losses, and net position for any period within the last 12 months. Clear data helps you make informed decisions about your play habits.
Strictly 21 and Above
tjbat enforces a strict minimum age of 21 years for all players. This is non-negotiable and applies to every player regardless of location within Bangladesh.
Any player found to be under 21 years of age will have their account suspended immediately, all associated funds will be withheld pending investigation, and the matter will be escalated to our compliance team. Funds deposited by a minor will not be returned as a bonus or promotional credit under any circumstances.
Every new player is required to pass identity verification (KYC) before their first withdrawal is processed. This verification step confirms both the player's real identity and their date of birth. tjbat reserves the right to request additional verification documents at any time if there is reasonable suspicion that a registered player may be under the age of 21.
If you believe a person under the age of 21 in your household has registered on the tjbat platform — including using your bKash, Nagad, or Rocket account details — please contact our support team immediately at [email protected] so we can investigate and take prompt corrective action.
Parental Controls: If minors have access to the device you use to access tjbat, we strongly recommend activating parental control software. Third-party filtering tools can help prevent underage individuals from accessing any gambling platform, including tjbat.
How to Activate Responsible Gaming Features
All responsible gaming tools are accessible directly from your account dashboard. Here is a step-by-step overview of how to enable each one.
Log in to your tjbat account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Select daily, weekly, or monthly frequency, enter your preferred maximum amount in BDT (e.g., ৳5,000 per day), and confirm. The limit activates within 10 minutes. To reduce a limit, the new lower value takes effect immediately. To increase a limit, a mandatory 72-hour review period applies before the increase is processed.
From Account Settings → Responsible Gaming → Take a Break, choose your preferred time-out duration: 24 hours, 48 hours, or 7 days. Confirm your selection. Your account will be locked immediately — you will be logged out and cannot log back in until the time-out period ends. All scheduled promotional messages are paused for the duration. No override or early cancellation is possible once a time-out is active.
Go to Account Settings → Responsible Gaming → Self-Exclusion and select your exclusion period: 1 week, 1 month, 3 months, 6 months, or permanent. Self-exclusion is irreversible for the chosen period — there is no cooling-off window or appeal process during an active exclusion. Permanent self-exclusion can only be reviewed after a minimum of 5 years, and only after documented confirmation that the player has received professional support. You may also request self-exclusion directly by emailing [email protected].
From Account Settings → Responsible Gaming → Reality Checks, choose how often you want an on-screen reminder to appear during active game sessions: every 15 minutes, every 30 minutes, or every 60 minutes. Each reminder displays your session duration and gives you the option to continue playing or end the session. Reality checks apply across all game categories on the tjbat platform including cricket betting, slots, live casino, and fishing games.
Warning Signs of Problem Gambling
Gambling should always be an enjoyable, voluntary activity. If gambling has started to feel like an obligation, or if it is affecting your finances, relationships, or mental wellbeing, it may be time to seek support. The warning signs below are not a clinical diagnosis — they are practical indicators that many players find useful for honest self-reflection.
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to activate a time-out or self-exclusion and contact our support team right away.
- Spending more money on gambling than you originally intended
- Chasing losses — continuing to play in order to win back money you have lost
- Lying to family members or friends about how often or how much you gamble
- Gambling with money set aside for rent, bills, food, or other essential expenses
- Feeling restless, irritable, or anxious when you are not gambling
- Neglecting work, education, or personal relationships because of time spent gambling
- Borrowing money, taking loans, or selling possessions to fund gambling
- Using gambling to escape from stress, anxiety, or depression
- Failed attempts to reduce or stop gambling on your own
- Gambling for increasingly long sessions without intending to
Ask Yourself These Questions
Honest answers to these questions can help you understand your relationship with gambling. If you answer "yes" to several of them, consider reaching out for support — there is no shame in doing so, and our team is available 24/7 to help.
- Q1 Do you ever gamble more than you planned to when you sat down to play?
- Q2 Have you ever hidden your gambling activity from people close to you?
- Q3 Do you feel a strong urge to keep playing after a loss in order to break even?
- Q4 Has gambling ever caused you financial difficulty or stress about money?
- Q5 Do you ever feel that you need to gamble in order to feel happy or to relieve stress?
- Q6 Have friends or family ever expressed concern about the amount of time or money you spend gambling?
- Q7 Have you ever tried to stop or cut back on gambling and found it difficult to do so?
- Q8 Do you find yourself thinking about gambling frequently, even when you are not playing?
The tjbat Responsible Gaming Principles
Our approach to responsible gaming is guided by four core principles that shape every decision we make about the platform — from feature design to marketing practices.
We clearly communicate odds, house edges, and the statistical reality of gambling outcomes. Players deserve to make informed decisions based on accurate information, not misleading promotional language.
Tools that protect vulnerable players are not hidden behind menus — they are prominent, easy to activate, and take effect within minutes. Player safety is never secondary to platform revenue.
tjbat does not target self-excluded players, players who have set deposit limits, or players showing signs of problematic behaviour with promotional content. Marketing is reserved for players who have actively opted in.
All tjbat support staff receive regular training in identifying indicators of problem gambling behaviour and in responding sensitively and helpfully when a player reaches out for assistance.
You Are Not Alone — Reach Out for Support
If gambling is causing you distress, financial hardship, or relationship problems, please reach out. Our support team is available around the clock, and we will always treat your situation with complete confidentiality and compassion.
Send a message to [email protected] with the subject line "Responsible Gaming Request". Our dedicated player protection team will respond within one business day and help you activate the tools that are right for your situation.
Log in to your tjbat account and open the live chat widget. Our agents are available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6). If you need immediate help activating a self-exclusion or time-out, live chat is the fastest route.
Kaan Pete Roi is Bangladesh's first emotional support and crisis helpline, offering confidential support to people experiencing distress. If gambling-related stress is affecting your mental health, reaching out to a neutral third party can be an important first step.
Confidentiality guaranteed: Any responsible gaming request you submit to tjbat — whether by email, live chat, or through your account settings — is handled with strict confidentiality. It will never affect the general status of your account beyond the specific protective measure you have requested, and it will never be shared with any third party except where required by law.
Play Smart, Play Safe
Responsible gaming and great entertainment go hand in hand at tjbat. Explore our games knowing that every tool you need to stay in control is just a few taps away.